I went to Kentucky Fried Chicken one day, and when ordering, was informed that they didn't have legs or thighs in original recipe or extra crispy. When I got home, I contacted KFC asking why they didn't have any chicken at a place with "chicken" in their title. They sent me a coupon for five dollars off anything.
Complaining does two things - first, you let companies know what they are doing wrong so they can correct it. Second, you may get some free stuff (in this case a coupon) by letting them know what they are doing wrong and the hope that you will continue to patronize them.
It's not a bad idea to complain.
Two caveats. One: do it with professionalism and courtesy (don't try to get someone fired). Two: don't make stuff up. Don't complain just to see what you can get; actually have a valid reason.
Final recommendations: Contact the corporate office - this is your best chance to see results. And for food establishments, wait until you get home before complaining. You don't want anything 'special' from a disgruntled cook or waiter.
because a dollar spent is a dollar that you will never get back...
3.26.2011
3.18.2011
3.12.2011
What's Your Point?
No, really - what's your point? For purchases, establish a personal price point that you will not exceed. For example, if you are a regular soda buyer, make your price point $3 for a 12-pack case. Anything under, consider yourself getting a deal, like when they go on sale for three for $8. The price point system is also useful to know when things are overpriced. The other day, a grocery store was advertising the aforementioned soda as a deal at two cases for $8.88 (or one for $4.44), well above the price point of $3.
3.06.2011
Most Recent Steal
Columbia Durango Jacket - current lowest price is $66 on eBay, got for $24.46 from Kohl's - over 85% retail price of $180.
3.03.2011
Cheapy Cheep Says:
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